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How to design return and refund flows for e-commerce to turn customer frustration into repeat purchases
A well-designed return process isn't just damage control - it's a strategic opportunity to build customer loyalty. While more than 30% of online purchases end up being returned, the way you handle these ecommerce returns can determine whether a customer becomes a repeat buyer or abandons your brand forever. According to Baymard Institute research, 58% of users returned at least one item in the past year to an e-commerce site, and 15% have abandoned purchases solely due to u
5 days ago8 min read


Softvery Solutions is Heading to Web Summit Lisbon 2025: Here’s What Web Summit 2024 Left In Mind
Softvery Solutions is happily preparing for the Web Summit 2025 dates in Lisbon. As we look forward to this exciting event, it feels natural to reflect on the lasting impressions from last year’s Summit, which continue to shape how I think about technology, leadership, and ethics. This is why I decided to share my experience as the CEO of Softvery Solutions. Attending the Web Summit in Lisbon last year turned out to be a fantastic experience. From the moment I was greeted at
Oct 143 min read


Custom Development vs. Templates: What SMEs Should Choose
For small and medium enterprises (SMEs) navigating today's digital landscape, one critical decision can make or break their technology...
Sep 296 min read


Digital design trends for 2026: How to attract visitors to your online solution (and prepare beforehand to get rid of what doesn't work anymore)
Let's be real: your website from 2022 probably looks as outdated as a flip phone at a tech conference. Digital design moves faster than...
Sep 244 min read


Generic AI Solutions vs. Trained Custom Business Tools: The Real Impact on SMEs
Small businesses today face a critical decision that could reshape their competitive edge: should they rely on off-the-shelf AI tools or...
Sep 104 min read


How to Build an AI agent for PTO Approvals in Slack
Managing time-off requests shouldn't feel like navigating a bureaucratic maze. Traditional PTO processes involve scattered emails, manual...
Sep 103 min read


How to Use AI For AI Startups Discovery
The discovery phase makes or breaks most startups. It's where founders validate ideas , understand markets, and shape products that...
Sep 53 min read


When should you switch to cloud insurance solution development?
The insurance industry stands at a crossroads where legacy systems meet next-generation possibilities. Cloud insurance isn't just another...
Aug 283 min read
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